There are two configuration methods, Normal/Smart Configuration Mode and AP Mode. 

  • Default configuration method is Normal Mode/Smart Configuration. If Normal Mode connection fails, please try connecting in AP mode.


Prior to connecting devices, ensure you've downloaded CE Smart, have registered for an account and are signed in. 

Next, ensure your phone/tablet being used to connect the Smart devices is connected to your 2.4GHz Wi-Fi network. 

  • CE Smart Home Devices are not compatible with 5GHz bands. 


If you have a dual band router:

  • If you have both a 2.4GHz band and a 5GHz band in one SSID (network name), separate the bands or connect via AP mode for stable connection.
  • If you have both a 2.4GHz band and a 5GHz band with separate SSIDs (network names) and initial connection fails, please ensure you are connected to the 2.4GHz band only. If still having trouble, please attempt connection in AP mode.


Normal Mode/Smart Configuration Steps:

When connecting in Normal Mode, the left LED indicator on the Smart Outlet should be quickly flashing (2-3x per second). 

  • First, check your phone/tablet settings to make sure that you are connected to your 2.4 GHz Wi-Fi network. If you are not sure your router's output signal strength, contact your internet provider to confirm. 
  • There are 3 LED indicators on the outlet. After the outlet is properly installed with all wires, the center LED indicator will turn blue. 
  • The left LED indicator should be quickly flashing when you are initializing connection. Please follow the below steps to initialize left flashing LED light: 

-Press and hold the Wi-Fi Control Button (front center of the outlet) for about 10 seconds, and release once the left LED light begins rapidly flashing (3x per second) . 

- If the Left LED light turns steady upon release, press and release the Wi-Fi Control button once more to get the Left LED quickly flashing again. 

  • While the Left LED indicator is quickly flashing, open the CE Smart App, tap "+" or "add device", select "outlets/plugs" and check to ensure the Left LED indicator is still rapidly flashing. Tap to confirm this in the app. 
  • Enter the password for your 2.4GHz network (case sensitive). Confirm to begin configuration. While connecting, it is normal for the Left LED to stop flashing around 10-30%. 
  • When connection is established, the Left LED will turn solid; the app will then quickly load to 100% to complete connection. 
  • If connection fails, try connecting in AP mode (steps below). 


AP MODE Steps:

When connecting in AP mode, the left LED indicator on the Smart Outlet should be slowly flashing (1x every 2-3 seconds). 

  • First, check your phone/tablet settings to make sure that you are connected to your 2.4 GHz Wi-Fi network. If you are not sure your router's output signal strength, contact your internet provider to confirm. 
  • There are 3 LED indicators on the outlet. After the outlet is properly installed with all wires, the center LED indicator will turn blue.
  • Begin by completing the steps below to get the left LED indicator quickly flashing: 

- Press and hold the Wi-Fi Control Button (front center of the outlet) for about 10 seconds, and release once the left LED light begins rapidly flashing (2-3x per second) . 

- If the Left LED light turns steady upon release, press and release the Wi-Fi Control button once more to get the Left LED quickly flashing again. 

  • Once the Left LED indicator is quickly flashing (2-3x per second), press and hold the Wi-Fi Control button again for another 10 seconds, and release once the Left LED indicator begin slowly flashing (1x every 3 seconds). 
  • If the Left LED light turns steady upon release, press and release the Wi-Fi Control button once more to get the Left LED slowly flashing again. 
  • While the Left LED indicator is slowly flashing, open the CE Smart App, tap "+" or "add device" and select "outlets/plugs."
  • In the top right corner select 'AP Mode' or 'Other Mode' then 'AP Mode.'
  • Check to ensure the Left LED indicator is still slowly flashing and tap to confirm in the app. 
  • Enter your 2.4Ghz Wi-Fi password (case sensitive) and confirm. 
  • A pop up message will appear; click "go to connect" / "connect now." You will be brought to your settings, open Wi-Fi networks and search for "SmartLife-xxxx" and select. 
  • Once connected to the SmartLife-xxxx Wi-Fi, wait about 5 seconds then go back to CE Smart; connection will automatically begin. 
  • While connecting, it is normal for the left LED indicator to stop flashing around 10-30%. 
  • When a connection is established, the Left LED on the Smart Outlet will turn solid; the app will then quickly load to 100% to complete connection. 



If you’re unable to connect in either mode, please reference the below article: 

Device Connection Failure, Recommended Router Settings
 

If you continue to have issues connecting, please contact us and include:

  • Device type you’re unable to connect
  • Make/model of your phone/tablet that you are attempting to install the devices on
  • Make/model of your Router and your Internet Service Provider