CE Smart Home

Register / Create an Account

Download the CE Smart App from Google Play or the App Store on your Android or iOS mobile device.

• Open the app, read and accept the Privacy Policy and User Agreement

•  Tap "Sign Up" to create an account and enter the registration page. 

• The system automatically recognizes your Region (country/code). If the region needs to be changed, tap on the region shown to manually select a new region.

• Enter your email address, which will be your CE Smart App Username. 

• Tap “Get Verification Code," which will be sent to your provided email. 

• Enter the code in the app, create a password, and tap "Completed" to finish your registration. 

Note: you should receive the verification code with within the 60 second countdown; the code is valid and can be entered for up to 30 minutes. 

• Not receiving the Verification Code? Note: You may only request 5 verifications codes every 24 hours. If you do not receive the code in your email, first check your junk mail folder to see if the message was re-routed to spam. If it is not in your spam folder, please contact us.

Login > Registered Account

• Tap “Log in with existing account” to sign in to your account.

• Enter your previously registered email address, or 10-digit mobile number (note: mobile number registrations were discontinued in May of 2020. Do not include dashes, spaces or +1). 

• Enter your password, then tap “Log in”.

Forgot Password

• To reset your password, from the Log In page, tap “Forgot password.”

• Enter your email address or mobile number (note: mobile number registrations were discontinued in May of 2020. Do not include dashes, spaces or +1) and tap “Get Verification Code.” Note: you should receive the code with within the 60 second countdown; the code is valid and can be entered for up to 30 minutes.

• Enter the code received via email or text, then enter a new password, and tap "Completed" to finish.

Create Home

After you have registered and are logged in, begin the process of creating a home and adding devices. 

• Tap “Create Home” to enter the Home Management Screen.

• Enter a “Home name” and a “Home location."

• Room set up is also available to organize your devices by room by tapping “Add Room.” Here you can select a default room name or type in desired Room Name. Tap “Done” when finished. If you’d like to add more rooms, continue tapping “Add Room” until all Rooms are listed.

• Tap “Done” in the upper right corner then “Completed” to successfully complete your Home set up.

Add Device

• Tap “Add Device" or the "+" in the upper right corner of the home screen to enter device connection page.

• There are three connection methods (EZ Mode, Auto Scan and AP Mode) explained below. 

• CE Smart Home devices require connection to a 2.4GHz Wi-Fi network. 

Add Device > EZ Mode (Default Method)

EZ or Normal Mode is the default and connects via your 2.4GHz Wi-Fi channel only. (5GHz Wi-Fi is not supported, so if you have one network name that includes both 2.4Ghz and 5GHz, please use AP mode). EZ Mode allows you to connect several CE Smart devices at the same time.

1.  First ensure that you are connected to your 2.4GHz Wi-Fi network on your mobile device with the CE Smart App that you are using to add devices.

2.  Open the app and tap "+" in the top right corner of the home screen to enter device connection page and select device type.

3. Enter or confirm your 2.4GHz Wi-Fi network name and password (case and space sensitive) and tap Next. 

4. For EZ Mode, make sure the LED indicator on the device is flashing rapidly (2 times per second). Tap the "reset device step by step” help link in the app, or view the below for steps on how to get the device's LED indicator rapidly flashing:

How to get LED rapidly flashing for EZ Mode Connection: 

Outlets/Plugs/Power Strips: 

• Press and hold the Wi-Fi power button for 7-10 seconds until LED indicator begins rapidly flashing (2 times per second). If Red LED comes on upon release, press and release again to get LED rapidly flashing.

Single Pole (WF500D) Dimmer Switches: 

• Slide the air gap switch to the right to power on the dimmer

• Press the dimmer switch paddle five times quickly. Press and a sixth time for 5-8 seconds and release. Wait 5 seconds upon release for the LED indicator to begin rapidly flashing.

3-Way (CWF500D-3W) Dimmer Switches: 

• Slide the air gap switch to the right to power on the dimmer

• Press a hold the up or down dimmer switch paddle for 20 seconds and release. Wait 5 seconds upon release for the LED indicator to begin rapidly flashing.

5.  In the app, select tap to “Confirm indicator is rapidly blinking," click Next

6.  Device Connection Process will begin to connect device.

Device Connection Failure? Try again using AP Mode or Auto-Scan connection methods, described below: 

Add Device > Auto-Scan Method

Auto Scan can discover multiple devices at once. Any devices set to rapid-flashing pairing mode will be detected when using auto-scan. 

1.  First ensure that you are connected to your 2.4GHz Wi-Fi network on your mobile device with the CE Smart App that you are using to add devices. 

2.  Set device(s) to rapid-flashing pairing mode so the LED indicator on the device is flashing 2-3x per second. 

3.  Open the CE Smart App and tap the "+" button on the top right corner of the home page. 

4.  At the top of the screen, Auto Scan will begin searching for nearby devices. 

5.  If this is your first time using the Auto Scan connection method, the next screen will confirm access to your location as well as confirm wi-fi is enabled; you do not need Bluetooth enabled. Click on the start scanning button at the bottom. The app will then begin the process of scanning for new devices. If you’ve already enabled permissions or used the Auto Scan method previously, the app will begin the process of scanning for new devices immediately. 

6.  Any devices set to rapid-flashing pairing mode will be detected and will display on the app screen in a circle-shape icon. Please be patient as it can take up to 60 seconds to detect all devices; devices may be discovered at different speeds. If your devices are not being detected, tap on the “Configure Wi-Fi” button to confirm you’re connected to your 2.4GHz network; enter your Wi-Fi password, and tap confirm to continue discovering devices. 

7.  Once all new devices are discovered and displayed on the Auto Scan page, tap Next to continue the setup process (naming the device, adding to a room, etc.). 

8.  After tapping Next, if adding multiple devices, all devices will be listed. Ensure all devices are selected and tap Add. This page will not display if adding only one device. 

9.  On the next screen you’ll have the option to edit the name of the device(s) or assign the device(s) to a Room. To rename the device, tap the edit pencil next to the existing name. To assign the device a room, select a room from the list of Rooms shown. Device name and Room can be modified later, as well. 

10.  Click Done to complete the set-up process. 

Add Device > AP Mode (Access Point Mode) 

In AP Mode, your device broadcasts a device name in your mobile device's Wi-Fi Networks Settings that allows the Smart device to connect to your network. If using AP mode, you must connect devices one by one. Connect via AP mode when EZ mode has failed or if you have a dual band router that has only one SSID (network name).

1.  Connect your mobile device to your 2.4GHz Wi-Fi.

2.  Tap "+" in the upper right corner of the home screen to enter device connection page and select device type.

3. Enter or confirm your 2.4GHz Wi-Fi network name and password (case and space sensitive) and tap Next. 

4. In the top right corner of the next page, click on 'EZ Mode' then select 'AP Mode'. 

5. Make sure the device’s indicator light is slowly flashing (1 time every 2 seconds). Tap the "Reset Device Step by Step” help link in the app, or view the below for steps on how to get the device's LED indicator slowly flashing:

How to get LED slowly flashing for AP Mode Connection: 

Outlets/Plugs/Power Strips: 

• Press and hold the Wi-Fi power button for 7-10 seconds until LED indicator begins rapidly flashing (2 times per second). If Red LED comes on upon release, press and release again to get LED rapidly flashing.

• Once LED is rapidly flashing, press and hold the Wi-Fi power button again for another 7-10 seconds until LED indicator begins slowly flashing (1 time every 2 seconds). (If Red LED comes on upon release, press and release again to get LED slowly flashing).

Single Pole (WF500D) Dimmer Switches: 

• Slide the air gap switch to the right to power on the dimmer

• Press the dimmer switch paddle five times quickly. Press and hold a sixth time for 5-8 seconds and release. Wait 5 seconds upon release for the LED indicator to begin rapidly flashing.

• Once the LED indicator is rapidly flashing, repeat the above step to get the LED slowly flashing: press the dimmer switch paddle five times quickly. Press and hold a sixth time for 5-8 seconds and release. Wait 5 seconds upon release for the LED indicator to begin slowly flashing (1 time every 2 seconds). 

3-Way (CWF500D-3W) Dimmer Switches: 

• Slide the air gap switch to the right to power on the dimmer

• Press a hold the up or down dimmer switch paddle for 20 seconds and release. Wait 5 seconds upon release for the LED indicator to begin rapidly flashing.

• Once the LED indicator is rapidly flashing, repeat the above step to get the LED slowly flashing: press Press and hold either paddle again for 20 seconds and release. Wait 5 seconds upon release for the LED indicator to begin slowly flashing (1 time every 2 seconds). 

6. Confirm the indicator is slowly blinking in the app, and click next.

7. The next page will be a message about connecting to the device hotspot, click 'go to connect' or 'connect now'. 

8. You will be brought to your phone's settings, open Wi-Fi Networks and search for "SmartLife-xxxx" or "CE Smart-xxxx" and select. 

9. Once connected to the SmartLife-xxxx or CE Smart-xxxx Wi-Fi network, wait 10 seconds in your phone's Wi-Fi settings page (please note: if it says "no internet connection", this is normal).

10. After 10 seconds/after seeing the no internet connection message, go back to the CE Smart App and connection should begin. If connection does not automatically begin, click the small text at the bottom of the page stating "confirm hotspot connection, next". Device connection will begin and connect device. 

Not all Wi-Fi installations are the same. In the case of a failed connection, please follow the steps to try connection in AP mode. Ensure you are connecting to your 2.4GHz Wi-Fi network. Ensure you are accurately entering your Wi-Fi networks password during connection (case and space sensitive). Visit this FAQ for more information. 

If you are having trouble getting the LED indicator to rapidly or slowly flash to connect to your Wi-Fi network, please repeat the steps to try again. Reference FAQs for help to get the LED indicator quickly flashing. Contact us for additional assistance.   

Troubleshooting Device Connection Failure

If your App interface failed to connect your Smart Device, it means that the network connection failed. Make sure you are connected to a 2.4GHz Wi-Fi channel on your phone/tablet that is being used to connect the smart device. Ensure you typed the correct password for your 2.4GHz router band. Try connection in AP mode. If connection continues to fail, reference this article or contact us for assistance. 

Network Connection Process

The App goes through the process of Connecting the Device, and displays a percentage on the connection screen while connecting. When the percentage reaches 100% the device should be successfully connected and registered to the cloud. The device default name will appear on the screen. You may rename the device by tapping the pencil icon to edit. This allows you to name your device to a better description of what the device is controlling, for example, “Living Room Lamp.” You may also assign the Device to a Room by tapping on the room name. Tap “Completed” to finish setup. 

Controlling Devices

After successful configuration, connected devices will be displayed on the “Home” screen. Tap a device to access the device control screen. Tap the pencil icon located in the upper right corner of the screen to access more device settings, share the device or create a group.  

Offline Device? 

When device is offline or no longer connected, “Offline” will appear next to the device name on the Home screen. Often times, rebooting your router will bring the device back online. If your device still shows Offline after a router reboot, Tap "+" from the Home screen and follow the on-screen instructions to re-connect the device.

Voice Control 

Compatible with the Google Assistant, Amazon Alexa and Siri Shortcuts. Please visit the Voice Control FAQs to learn more and for steps to connect.

Device Control Center

The device control center is the user interface specific to each added device. Click on the device from the Home screen to access. 

Additional Features in Device Control Center > Timer and Countdown 

Device Control Center Features > Smart Dimmer Light Switches

• Tapping the light bulb ‘Power Button’ icon powers ON/OFF the Dimmer Switch and the connected light fixture.

Dimmer ON	Dimmer OFF

Brightness Bar

Adjusts the Brightness Level of the Light Fixture connected to Smart Dimmer

When Dimmer Switch is powered ON, brightness may be adjusted by sliding the dot along the brightness bar.

Device Control Center Features > Smart Outlets/Plugs

Smart Outlet (LQ-2-W)

• Tapping the power button or ‘switch’ powers ON/OFF the Wi-Fi Outlet (lower AC outlet only).

Smart Plug (LA-WF3)  

• Tapping the power button icon or ‘switch’ powers ON/OFF the Smart Plug.

Smart Stake (LH-7-1)  

• Tapping the power button icon or ‘switch’ powers ON/OFF all 6 outlets at the same time.

Smart Power Strip (LTS-6A-W5) 

• There are five individually controlled Wi-Fi outlets on the power strip. 
• The sixth outlet (on the end) is a standard (non-smart) outlet and is 'always ON' 
• Tapping an individual outlet’s ‘switch’ button icon powers ON/OFF that specific outlet.
• Tapping the power button icon power ON/OFF all 5 Wi-Fi controlled outlets.
• ‘Switch 1’ controls the outlet closest to the cord plugged into wall.

Device Control Center Features > Smart Power Strip Expanded

Device Settings (pencil ‘edit’ icon)

To access device settings, Tap the pencil icon in upper right corner of the device control screen.

Edit the Device Name, Change or Assign the Device to a Room, and Modify the Device Icon

Click into a device from the Home tab of CE Smart, then tap the pencil icon top right to access device settings:

• Tap the device name at the top to edit the custom name for your device, change the icon, or room location. 
• Tap Location to set a custom room for your device.
• Tap Icon to modify the device icon shown in the app

Device Information 

Displays your device's Virtual ID, IP and Mac Address, Time Zone, and its Wi-Fi signal strength.

Scene and Automation

Review any current Scenes or Automations the device is a part of. 

Offline Notification 

Toggle the switch to ON to receive a notification if the device drops offline (loses connection to your network). 

Share Device

Tap "Add sharing" to share the specific device with family member(s); they must also have a registered CE Smart app account username.

Create Group

Create a group to control multiple devices simultaneously. A list of available devices to group will be displayed. Only Devices of the same type (Light Switches or Outlets/Plugs) may be grouped together, otherwise, create a Scene to group devices of different types.           

Add to Home Screen

 Adds an icon to your phone or tablet’s home screen to quickly access the device controls

Check Device Network

Check your devices connection to your Wi-Fi network.

Device Update

Displays the devices current firmware version. Check if there is an update available, or turn on Auto Upgrade to auto-install firmware updates. 

Device Settings > Remove Device

Disconnect: Remove's the device from the app, but does not clear the customized device name stored in the device. 

Disconnect and wipe data: Delete the stored device information completely and disconnect device from CE Smart app.

Smart Control Center > Scenes and Automation

Tap the Scene tab along the bottom menu to access Scenes and Automation

Scenes > Create a widget for one-press control of a preset device Scenario.

• When you create a Smart Scene, you are creating a ‘button’ or a widget for a one-press control of a certain preset scenario. This button will be displayed on your Home page within the CE Smart App. When clicked, the preset scene will be executed.
• An example of a use of a Smart Scene would be to use as a preset button for all devices ON or all devices OFF.
• After a Smart Scene is set, the Scene can be selected to turn on/off as the result of a Smart Automation. 
• To create a Smart Scene
  • Click “Scene” in the center of the bottom panel
  • Tap “+” in the top right corner and select "Create a Scene" to set actions carried out when the Scene is executed.
• View the Smart FAQs for more detailed steps and help setting up a scene.

Automation > Create automated device actions

• When you create a Smart Automation, you are creating a device setting that will be triggered by certain conditions, such as a preset schedule, weather conditions, including sunrise and sunset, the status of another smart device, etc.  When the set conditions are met, the automation is triggered and the preset device response is executed.
• To create a Smart Automation:
  • Click “Scene” in the center of the bottom menu
  • Tap “+” in the top right corner and select the option based on the automation you would like to create: When the weather changes, based on a set Schedule, or when device status changes. 
  • Set trigger conditions and choose device responses when the condition is satisfied.
• View the Smart FAQs for more detailed steps and help setting up an automation.

Profile Center

To access your profile, tap “Profile” on bottom right menu in the CE Smart app.

Third Party Voice Services > Display list of supported services, view set up instructions for connecting to Amazon Alexa and the Google Assistant. 

Home Management > Manage your Home or create additional Homes; click into the Home name to manage Rooms, Home location, add Home members for shared control of all devices in a home, Transfer your Home ownership to a different CE Smart App User, or delete a home.

Message Center > Messages related to the app and app controls. Requested notifications related to Offline device

FAQ and Feedback / Help Center > View FAQs, Troubleshoot an Issue, Report an Issue. 

            • My Feedback (top right) > View the status of any previously submitted issues.

Account Settings > From the Profile tab, tap the Settings Hexagon top right. 

Personal information: Add or Change Profile Photo, Set or Change Your Nickname, Change your Time Zone

Account and Security:

• View Your Region: This is set during initial account registration
• View Your Email, which is your CE Smart App Username
  • Tap your Email Address to modify your username to an updated Email Address. Click here for steps. 
• Change Login Password: Send a verification code to your Username (phone number or email address) to change your login password
• Pattern Unlock: Set an unlocking pattern to use for access to the CE Smart app.
• Delete Account: Permanently delete your CE Smart App account. Please note after confirming to deactivate, after 7 days of no login to your account, your account and all corresponding data will be permanently deleted.

Device Update: View and install any firmware updates.

Additional options found in Settings: Turn on/off Sound, App Push Notifications, Change Temperature Unit (C or F), About, Privacy Settings and Privacy Policy, Clear Cache, Complete a Network Diagnosis, and App Log Out.

Contact Support: 

Please contact us with any questions or for additional assistance. We are here to help. Thank you!