CE Smart Home

This article explains the steps to configure your new CE Smart Home Devices to your Wi-Fi network via the CE Smart App. There are two configuration method...

This article discusses troubleshooting methods to follow if you're receiving a connection-failure while configuring Smart Devices.  The article als...

When you update your network credentials or connect to a new router, you will need to reconnect your Smart Devices.    The easiest way to reconnect to a ...

If your device is showing offline within the CE Smart App, it means it has lost network connection. Please note: if you have a dual band router and both...

CE Smart Home Devices will require configuration with a 2.4GHz network. The easiest way to determine if you’re using a 2.4GHz or a 5GHz WiFi network, is...

Routers like Google WiFi and Fritzbox 7590 use the same SSID when distributing the 2.4GHz and 5GHz network; the networks cannot be separated.  If you cannot...

If multiple devices of the same model have been added to the CE Smart App and you would like to group devices together to achieve group control, click on on...

After a power outage, all of our Smart Devices are designed to reconnect to Wi-Fi in the OFF position. This means that any Smart Devices turned ON before th...

If the device is online within the CE Smart App, please check if your mobile phone has enabled mobile data permissions for the corresponding apps. iOS: Se...

If the device in the group does not have connection or is offline, it cannot be edited.  If you cannot control or edit a device, please remove it from app a...